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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We Offer Postal Delivery across Canada, the US, and the UK. We also offer 24-hr Local delivery within the Ottawa area.
Do You Ship Internationally?
Yes we do.
How Long Will It Take To Get My Package?
Within Canada, it will take 1-6 days. Outside Canada 2-10 days.
PAYMENT
What Payment Methods Are Accepted?
Paypal, Credit and Debit Cards.
Is Buying On-Line Safe?
Yes, it is safe we have a lot of companies working to ensure the website is free from hackers or scams.
Orders & Returns
How Can I Cancel Or Change My Order?
Yes you can, simply contact [email protected].
Do I need an account to place an order?
No, you can check out without an account.
How Do I Track My Order?
Select "Order Tracking" located on the footer of this page.
How Can I Return a Product?
Yes, contact [email protected] to receive instructions on a return.