Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We Offer Postal Delivery across Canada, the US, and the UK. We also offer 24-hr Local delivery within the Ottawa area.

Do You Ship Internationally?

Yes we do.

How Long Will It Take To Get My Package?

Within Canada, it will take 1-6 days. Outside Canada 2-10 days.

PAYMENT

What Payment Methods Are Accepted?

Paypal, Credit and Debit Cards.

Is Buying On-Line Safe?

Yes, it is safe we have a lot of companies working to ensure the website is free from hackers or scams.

Orders & Returns

How Can I Cancel Or Change My Order?

Yes you can, simply contact [email protected]

Do I need an account to place an order?

No, you can check out without an account.

How Do I Track My Order?

Select "Order Tracking" located on the footer of this page.

How Can I Return a Product?

Yes, contact [email protected] to receive instructions on a return.
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